I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I've been with Nexcess for about a year. They have made progress over the last several months and are continuing to improve. ...展開
The backend admin panel lacks some features common at other hosts (like the ability to manage domain redirects or access a file manager). Reliability has been strong. Support is good most of the time, though out of the 20 times I have contacted them, on 2 or 3 occasions I didn't hear from them until I sent another email to remind them of the issue. When they do respond, support is helpful and friendly.
I had experienced tough situations like the site is down for 3 days chasing their support for resolution. They removed phone ...展開
support, chat support as well. Now chat support is coming back but I can bet they can not understand anything you say. Now the pricing is increased showing the greatest support they are offering :) Joke of the day...
I definitely do not recommend Arvixe hosting... I have to take a shot in migrating to a better service.
My company switched from goDaddy to Nexcess as they offer hosting optimized
for WordPress and WooCommerce. They also allow yo...展開
u to create a staging and/or a development
site from your production site. Sounds good right? The pitfall is that they offer a tool called wpmerge.io
that they have little knowledge on how it actually works and worse how to remove it. You can't just deactivate
the plugin and remove it the way it ties itself into your wordpress database.
We tried using this tool to push changes from our staging site to our production site but all it did was overwrite
our staging site with changes from our production site. Good thing we made manual backups or each site,
cause if you don't then expect about a 4 hour wait before support restores your site from a scheduled backup.
BTW: Scheduled Backups can only be restored by support. Manual Backups you can restore on your own.
Stay away from wpmerge.io even if they promote it to you.