I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I'm in need of urgent answers and no one's responded in almost 24 hours. I've had problems with another ticket (non-emergent)...展開
, it's been 25 days and nobody answers. Terrible hosting service, I don't recommend it to my worst enemy! If you need anything in a hurry, you're screwed! I say this because I paid for the management addon of my sites which is an add-on that should ensure me more agility. Ridiculous, really bad service.
After 4 years with them, with smaller or larger problems that was resolved reasonably well, when an issue with a sudden excee...展開
ded bandwidth limit appeared, which put my site offline, I tried to unsuccessfully get help from support. When my ticket remained unanswered, I decided to move somewhere else, to put my site online as soon as possible and cancelled my service with them.