If you plan to grow up your business, big commerce will charge you for your success. More sales, more charges. Another critic...展開
al technical issue they have and they cannot resolve is the lack of drag and drop feature to sort items into each category, this is a KEY feature for stores with many items that need to be organized -displayed into different categories. in a fashion way. If you have an item that fits into 2 or more categories, the item will repeat the same position in those categories. cannot be arranged unless you start duplicating items. If you want to move up or down an item, you have to make a huge work on CSV format. Ridiculous. Another issue to take in the count is the lack of good apps, they do not offer the most popular. I think there are other good options out there before moving your e-commerce here and then face the issues. Once you grow up is hard to move.
The prices are low, migration TO them is good, they use a modified Cpanel which is not that great, things are NOT in the obvi...展開
Tech support is a WAIT if someone is available 50% of the time in 30 minutes the rest a day later you get an email.
Techs don't do much work instead they point you to documentation to do it yourself which if you don't know how you are out of luck. For the most part I liked the techs and the service was OK
The legal department and TOS people have ZERO English ability and if anyone even writes them claming they are abused by having public info that is clearly on Google but shown on you pages they will suspend everything so as an OFFSHORE host terrible service, not only that they don't respond after telling you to REMOVE pages that are clearly NOT any violations, even the tech when we showed him the page he claimed we were correct (NO TOS Abuse) he could not believe it but they never allow you to answer nor do they respond they just suspend and lock you out of your own websites