I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... 展開 etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team! 縮小

Im quite happy with exabytes. Everything was super easy. Needs to update the malay version of their instruction page though.

I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... 展開 me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. 縮小

Premium Fees Paid(Ebiz Pro "SSD Hosting"), but get my websites hosted on a fair server. I found another web hosting company at almost the same price on the plan but their hosting server is better than Exabytes. I signed up an... 展開 d done the site migration to test. End up the server performs better than Exa. It's same level of hosting spec but I get my websites hosted in a server with better performance. I really cannot tell why they treat Business Hosting Plan this way. I choose them because of they are a reputable company in Malaysia. I guessed I'm wrong with it.
And, their online supports have a lot of improvement need to go. When you asking a question, they will take more than 5 - 15 minutes to reply.
When I complaint why my server is that kind of performance, they come back with a response and said "As we check, we find everything is okay for us."
What else can I say? I decided to make the switching. 縮小