We've been with FastComet for almost 2 years... from when we were a small agency up to now.
They've been phenomenal, always. ...展開
We once tried other hosting providers, but it never lasted more than 5 days.
A special shoutout to Ivan R.
He helped us save almost 30 websites from very bad malware!
Hoping FastComet stays for the next 100 years at least.
I purchased the Cloud VPS and seriously this is the worst hosting provider i ever experienced.
My previous hosting provider i...展開
s A2 Hosting and maybe transferring my business to Fastcomet was the worst choice i ever made.
Please do your self a favour and choose another hosting provider.
First and most important issue was the performance on my previous hosting provider i was receiving an A-B grade on gtmetrix but when i transferred to fastcomet i went to F-E grade. They tried to increase the performance and went to B-C.
The technical support chat is not a technical support chat they just tell you to create a technical support ticket. As for the sale department they don't even read your questions they just reply whatever suits them. Also they lack a lot of features compare to their competitors.
I've been with InMotion for 4 years and only 1 site. Speed has got painfully worse.
Support isn't good and I've spent too man...展開
y hours on chat and emails.
In October, my site was down for a several days due to Support's arrogance. My WP theme had a major update, which broke my site even though I built a Child theme.
I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right?
Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.)
If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"!
I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes!
I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless!
These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough!