I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展開
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.
Have used them for about 2 years and now in the process of changing to another host. The straw that broke the camels back. Cu...展開
stomer support is in India and is NOT 24/7. No service in US daytime hours and NO WEEKEND service at all. Sometimes they respond in the same 24 hour cycle. Sometimes it's 4 days. Sometimes they fix it 1st shot, sometimes not. Email server down a lot.