Their staff are very helpful from the very beginning - the website helpdesk chat, to support tickets from the website/hosting...展開
backend. The helpdesk agents Nikola G., Yordan G. and several others from the sales department on live chat, they all did their work perfectly! On the side note, the hosting works perfectly, everything is lightning fast, and so far I have nothing but praise
Stay away from this hosting provider. Dont leave your creditcard details for automatic renewal. They will charge you made up ...展開
services and hosting plans that they never deliver.
Their support is slow and awful. Support request take days and are forwarded from local office to some main office that seem to not care responding.
They also have no precision in their invoices due to exchange rate. Hence, every time there is a difference between billed amount and invoices amount.
Their technical support also has problems with plain English.