We entered over problems with a plugin (we are under wordpress) and as always the support was perfect. Both Ivan and Yordan a...展開
ssisted us, helped us and were of an immense assistance. And they as well as their colleagues are always there 24/7 whatever happens, even to improve performance. No blame game as with other companies, but efficient, reliable, extra quick and nice experts to support us. And our website has never loaded so quickly. We have been using Fastcomet for over two years now, and I can highly recommend it.
If you want to run a reliable server without emptying your wallet, online.net is the place to be. I don't understand where al...展開
l these negative reviews come from. Might be from the competition, who knows. People that complain that they had to wait 24 hours before their server got rebooted are clueless. Even when you can't authenticate on your server, you can still reboot it or shut it down and later start it back up from the admin webinterface provided by online.net ... so why would you wait x minutes ?!?
In 30-60 minutes it is re-installed with the OS of your choice and restore your data from backup.
The times that I had to contact support was with questions about billing. I received an answer an hour or two later. Even when the question was asked at 22:00 hours CET !
In short I highly recommend online.net !
This website is made of scammers. Literally they rob money out of you. I decided to cancel my service and they still charged ...展開
me after I explicitly told them NOT TO. I cancelled my services in a timely matter. I suggest anyone else to whom this has happened to make a report because I see I have not been the only one.
They have absolutely no respect for consumer rights.