Customer service
Stephen Ainea,
A fantastic organization! Great customer support from beginning to end of the process. The team is really informed and go the extra mile at every stage. I would recommend them unreservedly.
VDSina.ru vs. FastComet
| Compared options |  |  |
|---|---|---|
價錢 | 13 hosting plans | 15 hosting plans |
| 起始價 | HK$36.44 / 月 | HK$20 / 月 |
| 免費域名 | 沒有 | 沒有 |
| 優惠券 | 沒有 | 3個優惠券 |
用戶評分 | 2.5 | 4.8 |
| 可靠性 | 2.5 | 5.0 |
| 價錢 | 3.0 | 4.5 |
| 用戶友好 | 2.5 | 5.0 |
| 支援 | 2.5 | 5.0 |
| 功能 | 2.5 | 5.0 |
用戶評論 | 3個評論 | 1257個評論 |
| 最新正面評論 | No reviews yet | |
| 最新負面評論 |  VDsina.ru - The worst customer service Greg Y, I bought a perpetual server from VDsina.ru a year ago (February 27, 20) for 11340 rubles, tested it, but didn't really use it. A couple of weeks ago, a task appeared for this server, installed Ubuntu, launched the task, debug... 展開 ged everything, made a backup copy, downloaded it to a PC and decided to delete it from the copy from their server. And here the trouble happened, instead of deleting the backup, I accidentally deleted the "Eternal Server" itself. I wrote to support with a request to help me solve this trivial problem, to which they answered me: "Remote servers are not being restored", here is a screen with all the correspondence: https://prnt.sc/10edyfo Bottom line: The cost of renting a similar server is 21 rubles per day, my "eternal server" lasted 1 year and 1 week, of which I actively used it for a couple of weeks, paying 11340 me this "eternal server" cost 810 rubles a day, which is 38.5 times more expensive if I rented a similar one. SKIP their FAKE "Perpetual Server"! Я купил вечный сервер у VDsina.ru год назад (27 февраля 20) за 11340 рублей, протестировал, но толком не пользовался. Пару недель назад появилась задача для данного сервера, установил Ubuntu запустил задачу, все отладил, сделал резервную копию, скачал ее на ПК и решил удалить с копию с их сервера. И вот тут случилась неприятность, вместо удаления резервной копии я случайно удалил сам "Вечный сервер". Написал в поддержку с просьбой помочь мне в решить эту пустячную проблему, на что они мне ответили: "Удаленные серверы не востанавливаются", вот скрин со всей перепиской: https://prnt.sc/10edyfo Итог: Стоимость аренды аналогичного сервера 21 рубль в день, мой "вечный сервер" просуществовал 1 год и 1 неделю, из которых я активно пользовался им пару неделю, заплатив 11340 мне этот "вечный сервер" обошелся в 810 рублей в день, что в 38.5 раз дороже если бы я арендовал аналогичный. ОБХОДИТЕ СТОРОНОЙ их псевдо "вечный сервер"!!! 縮小 |  Did nothing to help me, except blame me for using their "app" to build the page. net SCREWtality, I've been with them a couple or few years, today my credit card declined them for renewal, and am I GLAD. So while going to the page, my page wouldn't load. Some company from some other land, was somehow promoted under mt DO... 展開 T COM NAME, which they claim to HOST FOR ME. After way too much time on their TYPING CUSTOMER SERVICE CHAT, which is lame. I find out its Word Press or some bullshit, and supposedly its something I did, while trying to use their CRAP. So basically a builder that they use to assist you, if looked at or something is clicked WRONG... An unknown website takes over your dit com... and its YOUR FAULT, not theirs. Their excuse, was my staff created something in word press, and THE INTERNET COULDNT UNDERSTAND WHICH PAGE TO SHOW... Thats their excuse for promoting their own bullshit web site, instead of mine, which i paid for. the Kicker. it happened in 2020. so for a FULL YEAR, I paid them to PROMOTE someone else, THEY CLAIM NO RESPONSIBILITY., You should know they advertise how easy they are to use... even GOOF proof... NOT SO. Apparently not so. When I found fast Comet it was rated in several top 10 sites to use... Today, I couldn't find them listed in ANY TOP 10 LIST... I guess because they SUCK !!!!!! P.S. as for customer support; they claim 365/7/24 apparently you can only talk to the SALES DEPARTMENT where they can sucker you into their services, but no phone support when they charge you a year of service to promote some bullshit that their SITE CREATED. 縮小 |
| 共享託管 | 沒有 | 3 plan from HK$20 to HK$40 |
| Under $4 | 沒有 | FastCloud
|
| Under $8 | 沒有 | |
| Over $10 | 沒有 | 沒有 |
| VPS | 12 plan from HK$36.44 to HK$1,639.83 | 4 plan from HK$306 to HK$714 |
| Under $4 | 沒有 | |
| Under $8 | 沒有 | |
| Over $10 | ||
| 專用伺服器 | 1 plan from HK$1,213.48 to HK$1,213.48 | 4 plan from HK$710 to HK$1,781 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 | ||
| 雲端託管 | 沒有 | 4 plan from HK$306 to HK$714 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 | 沒有 | |
| Data Centers | 1 of 6 | |
| 北美 | 沒有 | |
| 歐洲 | 是 | |
| 亞洲 | 沒有 | |
| 大洋洲 | 沒有 | |
| 南美洲 | 沒有 | |
| 非洲和中東 | 沒有 | |
支援服務 | 2 of 6 | 6 of 6 |
| 在線聊天 | 沒有 | 是 |
| 電話支援 | 沒有 | 是 |
| 電子郵件支援 | 是 | 是 |
| 論壇支援 | 沒有 | 是 |
| 視頻指南 | 沒有 | 是 |
| 知識庫 | 是 | 是 |
CMS支援 | 5 of 6 | 5 of 6 |
| WordPress | 是 | 是 |
| Joomla | 是 | 是 |
| Drupal | 是 | 是 |
| Magento | 是 | 是 |
| Softaculous | 沒有 | 沒有 |
| PrestaShop | 是 | 是 |
操作系統支援 | 2 of 2 | 1 of 2 |
| Windows/ASP.NET | 是 | 沒有 |
| Linux | 是 | 是 |
語言支援 | 7 of 8 | 4 of 8 |
| PHP | 是 | 是 |
| Java | 是 | 沒有 |
| Python | 是 | 是 |
| Node.js | 是 | 是 |
| Django | 是 | 沒有 |
| Perl | 是 | 是 |
| Ruby on Rails | 是 | 沒有 |
| ASP.NET | 沒有 | 沒有 |
數據庫支援 | 3 of 3 | 1 of 3 |
| MongoDB | 是 | 沒有 |
| MySQL | 是 | 是 |
| PostgreSQL | 是 | 沒有 |
付款方式支援 | 0 of 6 | 3 of 6 |
| PayPal | 沒有 | 是 |
| 信用卡 | 沒有 | 是 |
| Moneybookers | 沒有 | 沒有 |
| 電匯 | 沒有 | 是 |
| Webmoney | 沒有 | 沒有 |
| Bitcoin | 沒有 | 沒有 |
 Second |  Winner |
