Valentin took his time and helped me find the best hosting option for my new business! He also assisted with my domain transf...展開
er and walked me through everything step by step! I'm grateful that this is the amazing level of customer service that I can expect, especially because I am a new customer!! Thanks again to Valentin and the Fast Comet team!
I have been hosting my clients websites with winhost.
I am very happy with them because they are very helpful
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展開
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.
I have had my website down 4 times in the last three months for more than 8 hours at a time. There is no redundancy whatsoeve...展開
r and this is there response when I asked why their website did not go down just the customers. I have an international website with 30,000 students and this down time is too costly and ridiculous.
"The blackhole routing is for a specific IP range. The Winhost main site, as well as many of my clients, are not hosted within that range."
So their site does not go down... but everyone else does. WTF