The success of running a website depends a lot on the provider. Everyone is making big promises but you only know the value o...展開
f these when things actually go wrong. I am very happy to be with NEOSERV. The knowledge base on their site covers just everything, from setting up the own site, creating or importing SSL certificates, managing e-mail addresses etc. If there is an issue, you must not fill a form or send an e-mail to their support team but can just pick up the phone, speak to a competent agent in no time and get things fixed. Very helpful and nice people who understand the importance of hosting as a business.
They charged me 430$ for a renewal. I asked to be reimburesed because I did not want to renew. they said OK, the canceled the...展開
the account and said I will receive money back in 5 days. after 15 days I did not receive the money back on my card, I called them they said they did a mistake and now it should work after 5 more days, I waited 15 more days and still did not receive the refund. I had to file a complait to mastercard to get my money back