Sorry, If you stuck in deployment then forgot about support.
The worst company I have EVER dealt with. I have now been locked out of my Control Panel and Email for well over a week. I ha...展開
ve written to this company a dozen times and all they ever do is send a link to reset my password. I have reset it FOUR times and still no access. I've tried different browsers, even different computers and still no access. If you are looking for web space go to ANY company except this one. Avoid them like you would the Black Death
Why oh why did it take me so long to dump these jokers? If I can save someone the lost time, business issues and frustration ...展開
then this review is worth it. Took them a year to complete a domain transfer. Each step of the way was another lost 1-2 hours on the phone with one step completed (maybe) and another several left undone. Slow loading speeds, inflated pricing. As other reviewers mention, no callbacks when they promise them. Over and over I was promised "escalation" or "a ticket" or that my case was being "handled by the experts" and no record of anything ever kept in their system of my calls. No way to track your "tickets" because there's no way to view them yourself or open one yourself. You have to rely on them, and that proved to not be a good idea. Don't know why I stayed so long. Please save yourself the trouble, this company used to be OK but now the service is just really unacceptable.