Hey, they provide one of the best services in the market. Totally love it
Server management is i...
Server management is important, but support service to customers is also very important.
I think the world's worst customer s...展開
ervice. They tell us to wait an hour for questions and answers. You have to deal with urgent customers on your own and you won't be able to get help right away. A ridiculous system that requires a fee for quick help.
Have used them for about 2 years and now in the process of changing to another host. The straw that broke the camels back. Cu...展開
stomer support is in India and is NOT 24/7. No service in US daytime hours and NO WEEKEND service at all. Sometimes they respond in the same 24 hour cycle. Sometimes it's 4 days. Sometimes they fix it 1st shot, sometimes not. Email server down a lot.