Hey, they provide one of the best services in the market. Totally love it
Server management is i...
Server management is important, but support service to customers is also very important.
I think the world's worst customer s...展開
ervice. They tell us to wait an hour for questions and answers. You have to deal with urgent customers on your own and you won't be able to get help right away. A ridiculous system that requires a fee for quick help.
Avoid this company like the plague. I simply registered two domain names, without privacy protection which was fine. I then w...展開
anted to accomplish the simple task of changing the address on my WHOIS information as it was incorrect. Upon trying to do it on their website, I ran into a Java error when pressing the submit button on the form. Calling into support is a total nightmare. They don't pick up for at least 15-20 minutes everytime I've called in - sometimes even longer. Half the representatives you speak to are clueless about what's going on and have no idea what to do, so they open an email ticket. I've been on the same email ticket for over a month now with no results - my WHOIS information still can't be changed. I thought this was one of the simplest things to do to a domain, but apparently not with Network Solutions. I have transferred my domains to another registrar with no problems.