As a novice web manager, I think the instructions associated with each function are excellent, usually simple and elegantly e...展開
xpressed and easy to find. But I have returned to HostPapa for yet another website because of the first-rate helpdesk. Whether by email, chat or telephone, I can get access almost immediately and the help staff are invariably courteous and knowledgeable.
Everything is great and postcard perfect until renewal time. Then their rep starts to upsell to a higher service tier costing...展開
hundreds of dollars more. Their usual ploy is to tell you that your service is adversely impacting other users. We were running WordPress Business for years. Then they tried to sell us VPS at renewal. Even though we renewed for another 3 years, they refused citing our site needs to upgraded. When we refused, they suspended our services. Our service was paused 4 times during the first 4 weeks of renewal. Eventually we called our financial company who intervened. Small company with small thinking.