Effortless Hosting Experience with Exceptional Support and Polite Chat Assistants
These lads have an easy and very friendly interface. Their support has a chat option for texts messaging. The chat support guys are awesome and polite...
Good Experience, I really enjoy working with Planethoster company - especially their support staff.
Servers are rock-solid and uptime is nearly 100%....
Moved from Hostgator ( nothing to do with their service - just annoyed with spam on upsells ) . Same site, different host. Site ran so slow. Tried eve...
ry things support suggested and no change. Gave up and moved to another host ( BlueHost ). Noticeable difference in staff abilities and knowledge. Very happy with my new host.
Mail and acces to website should be the the main services that this provider must give to the customers. They do, but when problems appear, "sadly it'...
s like this on shared servers, we can't do anything". So if you want solutions, they propose you to get a Hybrid or dedicated server. Like saying "we give you a service, but it's not 100% sure it will work". Especially with the new custom made software called "N0C", a proprietary software that Planet Hoster test on his live clients. Mails are blocked, sites are blocked. They have a sort of Captcha to unlock yourself, but that thingy was not tested and it's not working, so infinite Captcha displayed.
Bad experience, that I don't want to repeat, not for me, not for my clients. It was OK 10 years ago, now, the costs must be too big for actual number of customers, so "some must go". I don't mind paying more for a great service, thay know to do it since they were doing that in the past.
