In the many years I have been an ICDSoft customer, they have never failed to answer my technical questions promptly and compl...展開
etely. This is especially appreciated as my familiarity with operations supporting my domain and site are a complete mystery to me. I have found that no matter how hard I try to ask a stupid question, I fail. For the people answering my problem, no question is stupid and their patience is infinite. I just want to be safe and well supported. This company does that 100%.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!