I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
This host is the pirat...
Long story short : We wanted to report and trigger a DMCA Takedown on a website that did copy 25 ARTICLES (word by word) from...展開
Since their "abuse form" can only handle 500 characters we couldn't do ANYTHING.
We tried to contact "firstname.lastname@example.org" NOT WORKING, and we've got an "Undelivered Mail"...
We tried to contact "email@example.com" NOT WORKING and we've got and "Undelivered Mail"...
I'm not a client of LWS.fr, but since when reporting piracy had to be so hard !
Literally the only (and I mean it) the ONLY web host provider that (until this moment) we struggle to report piracy. ALL THE OTHERS did their job in less than 48 hours and everything ran smoothly with them.
Reporting piracy is even easy with (the giant) google than this lws.fr.
By the way : Only my "reliability, User Friendly and Support" are true scores. Don't consider my other scores (Pricing and Features) since i'm not an LWS.FR client.
We have been using Site5.com since 1996, as a small website design business we opted for the reseller account. For 24 months ...展開
we have suffered the decline of its support and its service in general.
For more than a year, our CMS has been indicating that the version of PHP 7.2.26 on our servers was out of date and that it would soon be obsolete and no longer supported.
Since then we have repeatedly contacted Site5 technical support requesting they to inform the date when they would update the PHP version. His answer was always not being able to guarantee when they would.
About 4 months ago we were informed that the servers would not receive the PHP update and that we would inevitably have to switch to a higher plan with a higher price. Which we opposed and started migrating our websites, which would take us several months.
Oh surprise, last month we received, without notice, an invoice with a 20% increase, when we claimed they informed us that we had to pay the adjustment.
We took opportunity and asked again if with the increase they would update the version of PHP to what again they brazenly answered us that we should change to a higher plan.
If this is not a shameless / scoundrel company, what can you call it?