I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Issue with Billing
Good hosting company but wouldn't go back to them ever !! Here is why.
Open a Test account with them and canceled that within...展開
the grace period. after that they kept charging me for 3 month when I never had any active service with them. Kept opening a ticket and the tickets were closed saying
We have refunded you!
also if you have paid via credit card you should to wait at least for one week or 2 weeks to get back the money
also if you see we have charged you again please provide a details or a screenshot we will refund you!
never seen the money coming back to me and they kept charging, i raised the issue with Payapl because the transaction were coming from them and even though i never had any subscription under my paypal account and i was not seeing the money going to regxa in my recent transactions.
Regxa were reluctant to help and kept saying they issued refund but nothing happened. finally i had to raise this with my credit provider "Amex" and only managed to get back 1 month charge back.
Payapl investigated this and blocked the account however they only refunded 1 month as well.
Speed and all is good with this company but i truly believe there are crooks behind the screen who wants to charge people when they don't any active accounts. I have also raised the issue with UK online fraud agency.
I would stay away if possible. there are alot of good and friendly companies out there with better service.
here are the reference number Regxa. which i am sure you will not do anything about anyway.
Account Charged Three Times Without my Concent
Wednesday, August 26th, 2020 (00:33)
Account Charged Twice
Tuesday, July 21st, 2020 (15:15)
Account has been charged without any active Services
Monday, June 22nd, 2020 (15:09)
I have been with this company for around 4 years, but with much more traffic coming to my website, I need reliability which t...展開
hese guys don't provide. The mail delivery occasionally turns all moody and spits out only the mails it wants to deliver. They charge an extra $35 for SSL while other service providers hand it out for free. I h