My website is very basic and has been static for a number of years. I switched to Relentless a few years ago, based on them b...展開
eing Australian and hoping for service. I had a query in recent days, which I knew was in reality fairly basic, but as a novice user was hard for me to work out. Their patience from their help desk was fantastic over perhaps a dozen exchanges until I finally worked it out. I highly recommend their service, for people like myself with simple site & low tech understanding. Just knowing they're there and will respectfully help even people like me is amazing.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!