First I had just a cPanel account, on a shared account, then as the business got bigger, I've upgraded to a reseller account ...展開
that holds, as of writing, around 30 accounts.
All 30 accounts have excelent performance, let's encrypt (SSL), softaculous (full license, not standard/demo like others), php 7.2.2 (with alot of extensions available), all that you need to achieve for your clients the best loading time.
Lowest loading time was 688ms, tested in chrome inspector (no cache), in the capital of Romania (Bucharest); considering the site has 9 sections on the homepage and it's a Wordpress behind, the results are pretty great.
The support is not the best, had 2 major problems over the past 5 years, both were solved in decent time (2-3 days), considering it was not major for the functionality of the website itself.
The pricing is not the best, but compared to the features, it's more than I expect, considering other local hosting providers offer almost the same at lower prices, but not as stable and high performance servers, or if so, with many limitations (speed disk, entry process, etc.).
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Total waste of my time. Tickets after tickets.
After website transfer the dns records were not updated.
Incompatible with ext...展開
ernal MX (cPanel settings for email like: backup/remote)
Stupid answers in support area, they are writing from scripts and don't understand anything.
I've asked for email logs like exim or spamfiltering logs, not possible only on managed VPS (40 euro/month).
Unmanaged VPS will not connect on other servers hosted by them, can connect to the whole world but not with them. Due to "secutiry reasons".
All my request and questions had a single response: not possible, not available, after writing and writing and writing to teach the support basic it.
Webpage not loading on 3 devices (mobile, and desktop 2 different isp).
Support reply: We had no issues, provide a traceroute.
So if you want to feel dumb many times until they win you by number, and you give up just try their services.