I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
By far out of the 100+ VPS I've rented, Performance is trash, Internet connection was good for about 4 hours after the VPS is...展開
activated, the ping is sky rocketing, Support team are willing to do all it takes to not issue a refund, and instead they'd escalate it to management team which until now I've had no response what so ever.
I've contacted them about the internet and the performance of the VPS first then, It went to worse the VPS because unresponsive for a day, so I opened a ticket for a refund and cancellation, Support kept saying things about migration and new VPS for me but i didn't want it, i wanted my money back, so they escalated it to management team and it's been 6 days since it has been escalated nobody come nor received or my VPS was canceled.
which puts it at the very bottom of my VPS providers list.