We entered over problems with a plugin (we are under wordpress) and as always the support was perfect. Both Ivan and Yordan a...展開
ssisted us, helped us and were of an immense assistance. And they as well as their colleagues are always there 24/7 whatever happens, even to improve performance. No blame game as with other companies, but efficient, reliable, extra quick and nice experts to support us. And our website has never loaded so quickly. We have been using Fastcomet for over two years now, and I can highly recommend it.
I bought a vps package with this company, for a website that ran for years on shared hosting, but i got a vps because i inten...展開
ded to move more webs in same place.
The site went down nearly every friday, causing many hours downtime, and it came back only after contacting their support. They claimed its due to cpu usage, but i think it was just so to convince me to buy bigger vps pack, because cpu, ram and hdd where way over what was needed. Their support is total shit, i never had such bad customer service experience in my entire 20y career. Operator was ignoring my messages and never gave me a real solution to anything, just server reset. I never knew if he was investigating anything or i was waiting for nothing, so confusing and bad for business.
AVOID AVOID AVOID