The netlogistics support is more reliable and their customer service is best among most of the au hosting providers
Godaddy Can Close Your...
I have been contacting Godaddy since many days and nothing is happening, I am not even getting any response anymore, support ...展開
agents were helpless as they always said that the concerned department only works via email.
So this is what happened exactly,
On Friday 25-06-2021 12:19 AM , I got an email from Godaddy that on of my domain is serving some malicious content and I have 24 hours to remove that content, otherwise my domain will be suspended. They didn't provide any details of that content, instead just mentioned my homepage.
I contacted Godaddy live chat, the agent checked my site and confirm that my site is clean and nothing will happen, he asked me to email hostsec(at)godady.com, which I did.
While I was sending them an email, I got another email from Godaddy that my domain is now suspended, I asked the agent about it and he asked me to email hostsec(at)godaddy.com and they will add my domain again in my account.
In response to my email, I got a response from GoDaddy that I have violated some TOS, and the domain is now permanently suspended.
After that I replied to them and asked for a reason as I was sure that there was nothing wrong with my website, I also got it checked from my hosting provider, but in response, Godaddy said that they can't explain and I have to read TOS.
After that I had many chats with support agents and calls as well but they were helpless as they said that the concerned department only works via email and only that department can explain the reason, all of them asked me to email hostsec(at)godaddy.com, I did several emails and with each email, a new incident ID gets created, but I never got a reply
Following are the incident IDs created, I was emailing them whenever I had a chat with the agent and they all suggest emailing hostsec(at)godaddy.com with details.
Though I never got any response for the above incidents, on 30-06-2021, I got an email from Godaddy that another of my domains has been suspended as its serving malicious content, again they didn't provide any details.
Along with that suspension, I got a reply on my incident id 45158064, but the response was not anything about the domain, instead, they said that my account is now permanently closed, and this is how I lost all my domains.
I signed up for trial period & yes, I paid for that as well. When it comes to privacy, net logistics is absolute joke. Th...展開
ey do not respect it at all!!!
These lowlifes allow sites like chesschat.org to post anything & everything. They will post private emails, its contents, addresses, etc...There is no privacy. Worse of all, they do not follow their own TOS. Stay away from them. Also, their service is available only in australia. I must have court permission to let them know what needs to be taken down & that is another joke because court orders from other countries are not valid in australia, duh. No doubt they are associated with chesschat.org in some shape & form. Their customer service is also very rude & does not help except criticize. Net Logistics also has long reply time between its servers & outside computers. The mainframe is very slow & very old, as they also try to save money on old technology, yet they charge too much for basic service. Their portals are terrible, file manager has problems even when you try to find your own file.