Each month servers down from 2019 year. This provider was really good but now this is getting worst.
24th March 2019
network outage - Downtime for more than 6 hours
7th February 2019
PDU replaced - Down time for more than 10 hours.
2nd February 2019
Cabinat issue - Down time for 2 hours
11th January 2019
BIOS raid chip not detected - 24hours big down time.
This datacenter is getting huge time period to fix and issue and this is really damaging to our business. We are going to move to other provider soon.
I have hosted my website with Liquid Web for more than a year and always had superb customer service. Currently, I have a sec...展開
urity support ticket submitted Saturday requesting urgent assistance with some vulnerability issues regarding my SSL certificate. It's now Tuesday and I have not had a single response in more than three days. I have called at least twice each day and each time I am told the security support team is busy and they are very sorry for the delay. I should hear from someone within a few hours.. But still, three days later ... nothing. EXTREMELY DISAPPOINTED!