I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I've looked at using CDN for awhile but could not justify the cost. As a consultant for a software game developer, you need l...展開
ots of bandwidth in spurts and then things die off til the next release or update. With Beluga, the ability to have a CDN is now a reality for us. Our users are happy with the speeds. (Some of our games are over 5GB in size). We successfully deployed a release this past week with no complaints of download speeds. That is a first! Best of all, we did it at a price that was affordable to use.
I wish they had better reporting, but you do have the ability to receive logs from them, so that's a good compromise. I've sent in 4 support tickets and most of the time they responded back within 10 minutes or less! SHOCKING.
Since I've been using this hosting I've had a lot of problems with resource allocation to my site, a lot of errors regarding ...展開
caching and connection to database even in moments when user count is at it's lowest, it seems like those errors are in the moments when their US based company has the highest user connections. After one such crash I wasn't able to get my backup because they do not make full backups and afterwards suggested me to pay for it extra or do it manually. It seems that business shared plan is as overloaded as they basic shared plans.
And now they just terminated my websites and asked for me to join cloudflare, to point my DNS there so i can reduce the load of my page because they are saying that my page has made a big impact on their servers even though they can't provide me logs with data that could prove that and I haven't received any warnings regarding high load. My website is now offline for 3 days. I have to wait for CloudFlare support because I cannot change DNS myself there. So I have no clue for how long time my sites will be offline. Support doesn't respond to my questions regarding refunds of lost time and they just force me to register at CloudFlare and say that if I don't do that my site will be removed. I think that since Arvixe is a partner of CloudFlare this is just a scam to get more customers to CloudFlare. Because I've been running my script for 8 years on multiple hostings and never had a such problem with high loads.
They charged every month on 20$, even you don't set up your pull zones. Because they required credit card data while creating...展開
an account. Support told me that I selected an automatically charge when I was registered, but I don't find any option in settings how to remove Credit card data or an option how to switch off automatically charges. So seems to they have only one option is to remove an account.
Also they didn't have an FTP data upload service by default, only as additional service with extra payment for this service.
Seems to you have to pay every month minimum 20$ and plus a fee for spent traffic.