I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Since I've been using this hosting I've had a lot of problems with resource allocation to my site, a lot of errors regarding ...展開
caching and connection to database even in moments when user count is at it's lowest, it seems like those errors are in the moments when their US based company has the highest user connections. After one such crash I wasn't able to get my backup because they do not make full backups and afterwards suggested me to pay for it extra or do it manually. It seems that business shared plan is as overloaded as they basic shared plans.
And now they just terminated my websites and asked for me to join cloudflare, to point my DNS there so i can reduce the load of my page because they are saying that my page has made a big impact on their servers even though they can't provide me logs with data that could prove that and I haven't received any warnings regarding high load. My website is now offline for 3 days. I have to wait for CloudFlare support because I cannot change DNS myself there. So I have no clue for how long time my sites will be offline. Support doesn't respond to my questions regarding refunds of lost time and they just force me to register at CloudFlare and say that if I don't do that my site will be removed. I think that since Arvixe is a partner of CloudFlare this is just a scam to get more customers to CloudFlare. Because I've been running my script for 8 years on multiple hostings and never had a such problem with high loads.
Worst services in Managed hosting sector…..If you are planning to buy any kind of hosting you must read this review first. Mo...展開
st of their customer support is nonprofessional and have no knowledge about the products and services.
We hosted one VPS with godaddy for our only single company website, server is most of the time having issue with connectivity and godaddy firewall block our api integration with third party apis. We bought dedicated server for our huge traffic to our site But most of the time site was not responding due to lack of connectivity. Support people are unable to serve and only answer they have all the time to rebuild the server. They never accept that they have issue to their side.
Every time I reached to support, they put me on hold from 30 minutes to hours and without any resolution of the problem. At the time of writing this review issue has not been resolved and our server is blocked for most of the services.