I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Since I've been using this hosting I've had a lot of problems with resource allocation to my site, a lot of errors regarding ...展開
caching and connection to database even in moments when user count is at it's lowest, it seems like those errors are in the moments when their US based company has the highest user connections. After one such crash I wasn't able to get my backup because they do not make full backups and afterwards suggested me to pay for it extra or do it manually. It seems that business shared plan is as overloaded as they basic shared plans.
And now they just terminated my websites and asked for me to join cloudflare, to point my DNS there so i can reduce the load of my page because they are saying that my page has made a big impact on their servers even though they can't provide me logs with data that could prove that and I haven't received any warnings regarding high load. My website is now offline for 3 days. I have to wait for CloudFlare support because I cannot change DNS myself there. So I have no clue for how long time my sites will be offline. Support doesn't respond to my questions regarding refunds of lost time and they just force me to register at CloudFlare and say that if I don't do that my site will be removed. I think that since Arvixe is a partner of CloudFlare this is just a scam to get more customers to CloudFlare. Because I've been running my script for 8 years on multiple hostings and never had a such problem with high loads.
Unbeknownst to me, a new email subscriber had too many login attempts and shut down the IP address at my store that would nor...展開
mally allow access. I called tech support and told them that no one could access InMotionHosting from my location and was told everything on their end was fine and that it HAD to be a problem on my end. I contracted my IT person to remedy the situation and, after two visits, it was determined that it was, indeed, InMotionHosting's fault. I re-contacted them and was told that, although their tech was mistaken, they would not pay my IT company's invoice because they hadn't told me to contract a third party. The "supervisor", Seth, was a condescending pissant who basically told me this whole thing was MY fault and refused to accept ANY culpability. With the number of reputable web hosting companies available I have no idea why someone would do business with these people unless, like me, they were already locked into a contract.