I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 展開 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 縮小
Arvixe vs. RU-CENTER
|23 hosting plans||8 hosting plans|
|起始價||HK$4.00 / 月||HK$1.65 / 月|
|最新正面評論|| || |
Пришлось переехать с другого хоста, где уж слишком задрали цены за последнее время. Хотя с качеством и техподдержкой все было нормально, обслуживание влетало в копейку, а я не люблю, когда меня обдирают, да и сегодня не время... 展開 монополистов, предложений на рынке хостингов хватает. Посидел изучил информацию, провел тесты, понравились ник ру. Тут и с надежностью, и с саппортом тоже вроде все в порядке, но цены все же пониже, хоть компания и крупная. 縮小
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 展開 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Harpreet Singh Kapur
Minds At Development LLC
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office 縮小
I've been a user of Ru-Center for 20 years I guess - since the time it was virtually a monopolist of doman registration. I only use them for domain reguistration - no hosting , no anything. My laziness is the only thing stop... 展開 ping me from moving from them.
You would think it's super difficut to screw up a service like that - just register a domain, provide simple interface to things like DNS control and Top-up the balance and that's it. Yet I am quite unhappy with what they offer.
Every month I found myself subscribed to somethiing I definitely didn't signed up to. Personal Manager, Extented Security Plan, Antivirus (mind you, I have no hosting with them, not sure what they were planning to run anti-virus on). Support is silent on this account, you just have to log in every now and than and switch those services whack-a-mole style.
I am sure this is not a fluke: stories of "RU-CENTER subscribed me to something I didn't ask for AGAIN!" is all over Russian tech comminuties.
By the way, to find the page to switch those servies off is a bit of a quest in itself - the navigation is weirdly organized and look quite dated.
I know why I am still using it: I had no chance way back then, and now I'm too lazy to transfer domains to other hosters (domain transfer is a bit cumbersome process). It's a classic "boiling the frog" tale. But if you are looking for a provider from scratch - I'm sure you can easlily find a better one.
On a plus side - I never had technical issues / downtimes or anything like that. But again - I use them for the most basic service possible, managing the domains. 縮小
|8 plan from HK$4.00 to HK$40.00||8 plan from HK$1.65 to HK$66.65|
|Under $4|| |
|Under $8|| |
|Over $10|| |
|4 plan from HK$40.00 to HK$100.00|| |
|Over $10|| |
|8 plan from HK$128.70 to HK$357.50|| |
|Over $10|| |
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
|3 plan from HK$108.00 to HK$148.00|| |
|Over $10|| |
|2 of 6||1 of 6|
|5 of 6||2 of 6|
|4 of 6||3 of 6|
|2 of 2||1 of 2|
|2 of 8||3 of 8|
|Ruby on Rails||沒有||沒有|
|1 of 3||1 of 3|
|3 of 6||3 of 6|