I'm totally enthusiastic about this company, firstly because the support is always rapid and perfect. Give those guys and gal...展開
s a raise, Bluehost! Secondly - I hesitate to say this, afraid they'll grab me by the tongue - but the price is low. Especially when you see that you can register a whole bunch of domain names as you grow new business ideas on the same account - for no extra charge. (Keep it a secret!)
We moved our hosting service from GoDaddy to Bluehost on the promise that they would provide a better service and a more stab...展開
le platform. Poppycock!!
The bluehost VPS system is riddled with problems and every time our server "dies" their service team say its because of "poor optimization of the web server or SQL server" We've proved time and time again that it is the way they configured cPanel & WHM. cPanel SOLR continuously chews up 20% of the memory, with other cPanel tasks dying because of it, and them chewing up CPU resources to restart.
Worst platform ever, worstr service ever. The only fix we've been offered? Upgrade to more CPU cores and more RAM. Talk about bait and switch!!
I have been a loyal customer for over 10 years. A month ago they deleted my account altogether because i wasn't able to pay m...展開
y hosting bill in time. The reason being i was in the hospital due to a serious health complication.
After i got home i received an email that my account had been deleted.
I sent mediatemple 3 emails to ask if there would be a possibility to restore my account, i mean every hosting company holds backups! I received no reply. Then i tried calling and the service agent hung up on me!
I know i should had paid in time but due to circumstances that was impossible. I kindly asked if they could restore my account with a back up, nothing more.
How can you treat a loyal customer of 10+ years that way? At least reply to my question and don't hang up on me.
Worthless and rude customer service.
Oh yeah, and their tech service is a joke as well! Every time something was wrong they would blame it on me, incompetent tech support to say at least.
Stay away from mediatemple. They don't value you as a customer, even if you've been with them for 10+ years.