撰寫評論

Site5 vs. Century Link

Comparison
Compared options 訪問Site5 訪問Century Link
價錢
13 hosting plans 1 hosting plans
起始價 HK$39 / 月 HK$0 / 月
免費域名 沒有
優惠券 沒有 沒有
用戶評分
1.6
1.6
可靠性 1.5
1.5
價錢 1.5
1.5
用戶友好 1.5
1.5
支援 1.5
1.5
功能 1.5
1.5
用戶評論
156個評論 13個評論
最新正面評論
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Retention Team
sharon weinreis,
10
After one and one half years I finally got a hold of an employee that really had customer service skills. The employee's name is Josh and his ID number is AB51320. I really want him to be honored by upper management for sendi... 展開 ng a check that was due to me for over one and a half years. He followed thru with the correct departments and got the job done. I had experience with employees hanging up on me, telling me they didn't give that type of refund, and shutting down the communication on line. Please give Josh a raise-he makes up for the employees that are just at work to collect their pay checks, and don't plan on really helping the public..Thanks Josh 縮小
最新負面評論
Absolute Trash Fire (Avoid At All Costs!!)
Myles Brock,
2.0
So I assume by the general consensus of the reviews hear you've got the gist already, but I thought I'd add my 2 cents to the pile anyway.
Site5 was OK a few years ago when it had (limited) phone support but still had some i... 展開 ssues (it's native Wordpress Installer didn't work for example). Since it sold out to EIG a while back however it's been in a state of steady decline. There's been too many issues to list of late but here's a small sample:
- Not updating PHP on my server leading to one of my websites getting hacked
- the "WHM" area where all websites are accessed being housed on a domain with an outdated SSL again leaving it vulnerable
- Charging me for things I didn't order
- The Live Chat box glitches out if there's more than one tab open
- Continuous price hikes with no warning
As such the service has become something I wouldn't wish upon my enemies. There are some aspects that I like such as (limited) access to Cpanel and Max Upload Filesize of 1000mb on websites however generally speaking I'd suggest people avoid this platform like the plague. I can only imagine that inertia is what's allowing them to retain whatever is left of their customer base but it seems like it's only a matter of the time before the sink ships altogether. Anyway, glad to be done with them!!
縮小
Worst Customer Service Imaginable
Nicholas S. Casale,
2.0
Centurylink's customer service is so terrible that I would rather slam my fingers in a car door than have to call them. I recently tried to schedule an installation of Centurylink's internet service in my home. I had original... 展開 ly scheduled the installation for a Wednesday, but promptly discovered that the Wednesday was not open. I thought it might not be too hard to fix the problem because the representative I'd been speaking to promised that he would send me an email with my customer number, and I could simply reply to that. I never received the email he promised, and thus did not have my customer number. So, I called Centurylink to get the installation date moved, it took forever to get a hold of a human being (their electronic system didn't have options to accommodate my particular problem), spoke with a representative, who then transferred me to a different representative, who then said that he had moved the appointment to Friday for me. Two days later, I received a call from Centurylink confirming with me that the appointment was moved. On the Wednesday in question, I received a call from someone working for Centurylink saying that he was ready to perform the install and was trying to get a hold of me. I cancelled the so-called "service," because I have no intention of paying $60 per month for the torture of having to deal with such utter incompetence and poor customer-service.
Worse yet, I had previously been a Centurylink customer once before (you'd think I would have learned my lesson). During my first time with Centurylink, they told me the monthly price was going to be one thing, then started progressively sending me larger and larger bills each month with no explanation for why they were so high. When I called customer service and managed to get through to someone they fixed it for me and promised that it would never happen again. It happened again. And again. I might not have cared much about the billing problems if it weren't for the fact that customer service was so impossible to get a hold of. I think this charlatan company banks on that, knowing that they can charge their customers extra and up to a certain point the customers would rather just pay the extra money rather than have to deal with Centurylink "customer service."
Bah! They should pay US for what we go through to deal with their customer service. I hope this company either goes through a massive overhaul soon or simply goes under like it should. It is rotten, and there aren't enough hateful words in the English language to express how low my esteem for this company really is. There are only two ways I would EVER sign on with Centurylink again: 1. If I was offered a MASSIVE discount to make up for their poor service, or 2. If they underwent the affore-mentioned overhaul and fixed the issues with their customer service.
縮小
共享託管
3 plan from HK$39 to HK$94
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hostBasic

HK$4.95 / 月
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  • Panel: cpanel
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HK$8.95 / 月
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7 plan from HK$429 to HK$2,535
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HK$55.00 / 月
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3 plan from HK$156 to HK$281 1 plan from HK$0 to HK$0
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HK$0.00 / 月
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HK$20.00 / 月
  • Space: 10 GB
  • Bandwidth: 102.4 GB
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