It has been a smooth ride with them for me. All the technical support is transparent. Actually, I cannot rate their customer ...展開
relation since i never had to deal with them, everything works fine. I have never received a complaint or experienced any problems about speed or acess to my site. The price is competetive and i feel i am gettinga lot more than what i have paid for.
today i did order a request from the chat online service, and the answer of one of your employees was : 'do you even have cre...展開
dit card in morocco' what kind of service is that ? her name i believe is Alexandra, and she did close the conversation right away after writing this, and the problem is that i didn't say anything, this is my email : email@example.com
Tech support: Prompt
Service performance: Worst
I purchased 2 hostings in basic shared plan, created 2 websites....展開
Their tools are good. Initially they were performing good enough.
But then, here comes the catch:
They have a policy of 14 days refund. After almost 2 months, they shifted the hosting to a server which will annoy in all possible ways. It will always be dead slow website loading, frequent "503 server error" without any traffic, website not opening during certain period of the day, or in certain geographies etc. Overall you'll realize that it was a mistake to opt this service.
At that time, you cannot get refund, as 14 days are over. Then they will insist to purchase a higher, costlier hosting plan. If you request for cancellation, they will cancel the hosting (totally remove) without any refund.
I lost one client due to all this jargon. My other client is asking to find another better hosting. I'll have to migrate his website.