| Compared options |  |  |
|---|---|---|
價錢 | 6 hosting plans | 12 hosting plans |
| 起始價 | HK$1,378 / 月 | HK$24 / 月 |
| 免費域名 | 沒有 | 是 |
| 優惠券 | 沒有 | 2個優惠券 |
用戶評分 | 2.2 | 5.0 |
| 可靠性 | 1.0 | 5.0 |
| 價錢 | 3.0 | 5.0 |
| 用戶友好 | 4.0 | 5.0 |
| 支援 | 1.0 | 5.0 |
| 功能 | 2.0 | 5.0 |
用戶評論 | 1個評論 | 533個評論 |
| 最新正面評論 | No reviews yet |  Best support ever Tomislav Trgovac, Chemicloud has the arguably best client support. The live chat is always working, response time is almost instant and their support stuff solved all of my issues in no time in the past several years. I wouldn't change them for anything :)!! |
| 最新負面評論 |  Gone downhill in recent years! Brendan Mullan, I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed. Over the last two years the downtime increased and customer service qual... 展開 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues. The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward. Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down! When I questioned them on this, they said: "Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected." So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward. Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it. Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too. I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind. 縮小 |  Bad attitude when they know I m migrating server due to technical issues Shahbaz Khan, I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... 展開 and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required. I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist. also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues. Personally, I would not recommend it to any of my clients. 縮小 |
| 共享託管 | 沒有 | 3 plan from HK$24 to HK$47 |
| Under $4 | 沒有 | |
| Under $8 | 沒有 | |
| Over $10 | 沒有 | 沒有 |
| VPS | 沒有 | 4 plan from HK$471 to HK$2,120 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 | 沒有 | |
| 專用伺服器 | 6 plan from HK$1,378 to HK$8,747 | 沒有 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 | 沒有 | |
| 雲端託管 | 沒有 | 1 plan from HK$471 to HK$471 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 | 沒有 | |
| 經銷商託管 | 沒有 | 4 plan from HK$59 to HK$138 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | |
| Over $10 | 沒有 | |
| Data Centers | 2 of 6 | |
| 北美 | 是 | |
| 歐洲 | 是 | |
| 亞洲 | 沒有 | |
| 大洋洲 | 沒有 | |
| 南美洲 | 沒有 | |
| 非洲和中東 | 沒有 | |
支援服務 | 3 of 6 | 5 of 6 |
| 在線聊天 | 是 | 是 |
| 電話支援 | 是 | 是 |
| 電子郵件支援 | 是 | 是 |
| 論壇支援 | 沒有 | 沒有 |
| 視頻指南 | 沒有 | 是 |
| 知識庫 | 沒有 | 是 |
CMS支援 | 1 of 6 | 6 of 6 |
| WordPress | 沒有 | 是 |
| Joomla | 沒有 | 是 |
| Drupal | 沒有 | 是 |
| Magento | 是 | 是 |
| Softaculous | 沒有 | 是 |
| PrestaShop | 沒有 | 是 |
操作系統支援 | 2 of 2 | 1 of 2 |
| Windows/ASP.NET | 是 | 沒有 |
| Linux | 是 | 是 |
語言支援 | 0 of 8 | 5 of 8 |
| PHP | 沒有 | 是 |
| Java | 沒有 | 沒有 |
| Python | 沒有 | 是 |
| Node.js | 沒有 | 是 |
| Django | 沒有 | 是 |
| Perl | 沒有 | 是 |
| Ruby on Rails | 沒有 | 沒有 |
| ASP.NET | 沒有 | 沒有 |
數據庫支援 | 0 of 3 | 2 of 3 |
| MongoDB | 沒有 | 沒有 |
| MySQL | 沒有 | 是 |
| PostgreSQL | 沒有 | 是 |
付款方式支援 | 0 of 6 | 2 of 6 |
| PayPal | 沒有 | 是 |
| 信用卡 | 沒有 | 是 |
| Moneybookers | 沒有 | 沒有 |
| 電匯 | 沒有 | 沒有 |
| Webmoney | 沒有 | 沒有 |
| Bitcoin | 沒有 | 沒有 |
 Second |  Winner |
To make the experience of HostAdvice users better we collect next information about reviewer:
Full Name - we show it in the review in different places on our website and inside our widgets on 3rd party websites if they use it.
Email Address - we never show the author's email to other users and use it only for the following purposes:
This information is optional and you can skip it if you don't want to share this.
Link to social page - we use the link to the social profile to get user avatar from it and makes author's name a link so users can be sure that this review is posted by the real person. It will be shown in the review in different places on our website and inside our widgets on 3rd party websites if they use it. This information is optional and you can skip it if you don't want to share this.
IP address - we use this information to show the flag of reviewer's country in the review also to detect the scam reviews. We collect this information automatically when the review is posted by the author. We don't show IP address to other users.
Important! All reviewers can request the deletion of any personal information and it will be deleted within the 48 hours after the request.
