I started working with FastComet about 3 years ago. Since that time I have moved all of my clients over to them. I'm super ha...展開
ppy with response times and the no-hassle approach of all the customer service peoples and technicians. Problems and issues are dealt with maturely and responsibly, customer support is friendly and best of all my clients are happy. Keep doing what you are doing.
Shout out to the team that made me happy today...
Teodor Nenov &
Signed up for a reseller account on 10/24/19. WHM didn't have it's permissions set correctly so I was unable to create accoun...展開
ts, etc. It was just an empty WHM page with only the plugins portion showing. I contacted support to get this fixed and didn't hear back for 3 days. I then bumped up the ticket and finally after 24 hours, got a reply and the issue was fixed. That took 4 days to get resolved so that was 4 days that I couldn't use the service I paid for. I then submitted another ticket requesting accounts to be restored since it stated Free Migration, but it has since been going on 6 days and I have STILL not gotten a reply.
"Dewlance® provides 24 hour support. You can receive support via Email, Ticket System and Forum." This is not the case. I didn't even get to use their services because support is just not there...at all.
I have requested to cancel the account and get a refund and we shall see how many weeks it takes for that to be noticed.
Every day i see resource limit reached, and every week down time and SSL error saying your SSL Cert is from MediaHome.router ...展開
because they restart their server or something and some services fail to go online!
Anyway they are way overpriced, such a service level and quality of servers and available resources fits ( 2$ hosting ) NOT ( 200$ ) hosting!