They switch systems last year and manage to lock me out of my member zone account. I had to mail a notarized letter and a cop...展開
y of my passport in order to request my login information that they had change on me and sent to an expired email account. I had been a customer for 13 years and one day I'm locked out. After I recovered it, I decided I wanted to change providers because of the awful customer service and was told I had to wait 60 days before I could make changes. 60 days have passed, I have repeated requested to unlock my domain to change registrars and they still have not unlocked it. I've been talking to their customer service for two days for a simple thing like unlocking the domain.
I can't even begin to tell you the extent to which my website(s)-- Yes, MULTIPLE because of mistakes by godaddy-- have been d...展開
owngraded and disintegrated because of this company's ignorance and recklessness. I honestly do not even know where to begin. Let me just say:I had one domain name, which disappeared, had to buy another one, then months later, my website was deleted by GoDaeddy for no apparent reason (they claimed there was no reason), purchased a THIRD package w a new domain name, only to find out my new domain was ALREADY TAKEN.
I am done with this company.
They offer 24/7 customer support and their representatives are exceptionally helpful; but they keep customers very VERY in the dark about the actual state of affairs of an individual's account. Do not be fooled by their all-the-time service, or their promotional deals, or warm demeanors. The customer service reps are very nice and this is NOT THEIR FAULT AT ALL! It is the company itself and its lousy output, service, and lazy attempt at maintaining a person's website as visible and EXISTENT.
MAYBE YOU HAD A GOOD EXPERIENCE. This is my own experience. But if you are thinking of joining, just take what i said into account; take it with a grain of salt of course because I am just one person.