The Customer Support Service via Support Ticket portal was pretty fats and the folks who helped me resolve some of my previou...展開
s issues were done well and explained the steps i needed to take to make my websites function properly and fast .Just recently i had an issue with my website showing the connection is not secure. I wanted to get a free ssl certificate to make my website show the lock icon to make the website secure. Hopefully in the near future i will get the lifetime SSL certificate for one of my websites to just maintain my best websites secured properly. The Panel is pretty comfortable and easy.
Other than that overall , Engineer BD is a great hosting service to use and i plan to stay with them for a long time and hope Engineer BD might have some special offers once my three-year package ends.
I felt the need to refresh my 5-star review to Fast Comet left some years ago because of their impeccable performance.
If I h...展開
ad to choose only one thing that would justify my whole-hearted loyalty to this company is the quality of support I get from their people.
I have just received almost on-demand assistance and resolution from Yordan G. and it's not only the fact that these folks are kind and polite and effective! It's the feeling of confidence they give me that they care originally for my business and they have my back. And I am getting the same exact vibe from ALL of them, like Nickola A., Nikola G., Ivan P. and Elvis A.
They are managing to make it personal and as their client I feel really connected to this team... they are my people!
Thank you FastComet team for this feeling of security.
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展開
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.