I started using SingleHop hosting in 2014. At some point it was acquired by INAP and I recently upgraded my server through IN...展開
AP. I really like the fact that when I need support I can get a human technician on the phone very quickly. And my service tickets (especially downtime reports) are picked up and handled within minutes, despite the fact that I don't pay for any type of service upgrade.
The response time is unparalleled and I believe this level service is much better than what you would find with a multibillion dollar megacorp hosting provider. INAP seems much more personal and genuinely helpful. More than once I called in and asked for help accessing my server I accidentally locked myself out of and they had a technician plugged in with a KVM sorting me out in very little time.
The speed of their hardware is excellent and their infrastructure is quite stable. I believe there has been one short outage since 2014. I wanted to write this review to let other sysadmins out there know that even though this is not the biggest or most well-known hosting provider, they are definitely worth checking out as I have experienced none of the horrors I hear about with other companies.
I have working on my website during my exams period and i was not free to continue and i asked for refund but they did not gi...展開
ve me my money and i submit many support messages to get my money back and because the are thieves they told me that the bank does not accept the refund i swear they are thieves they scammed me any many of my friend when we tried to rate them on trust pilot they have a deal with trustpilot to remove the bad rates