Yordan G, I want to thank you for the guidance you offered me and for your patience in taking care of the matter.
Thanks to y...展開
our help, I was able to open my website normally through an anonymous Chrome window, however I found out what was causing the problem, they were two extensions that I mention now as they can cause headaches for other users: "uBlock Adblocker Plus 2.3.3" and "uBlock Plus Adblocker 1.5.2".
In addition, I want to thank you for the experience I' ve had with FastComet since I started my amateur Webdesingner adventure, because I have learned a lot with your support. Happy 2021 to all of you! Thank you all very much!
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展開
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.
Frequent and long outages. Our web pages and servers were offline, just for example, over 10 hours on 30 Nov 2020, 3 1/2 hour...展開
s just 10 days later, today etc.
All-time false excuses and non-compliance with business conditions. WebHouse denies to fulfill their promises with a general excuse: "our 100% uptime guarantee does not apply to this outage" (which is completely false, of course).
Note: Our hosting plan MAXIMUM is not on list.