I've used Hostwinds for nearly 2 years and they have been excellent during my stay. However, I am looking at leaving because they have IP issues, mainly, some of the major (Gmail, Outlook, MSN, etc) ISP's block email traffic,... 展開 claiming it's SPAM. Apparently, they have some SPAMMERS on their servers and some IP blocks are blacklisted. I have been forced to get a Gmail account so I can send outbound emails, which is a major pain. I've raised this issue with tech support too many times to count but the problem persists. I'd love to stay with them but I have to move on. 縮小
Memset vs. Hostwinds

Compared options | 訪問Memset | 訪問Hostwinds |
---|---|---|
價錢 | 6 hosting plans | 37 hosting plans |
起始價 | HK$1,376 / 月 | HK$40 / 月 |
免費域名 | 沒有 | 是 |
優惠券 | 沒有 | 2個優惠券 |
用戶評分 | 2.2 | 4.7 |
可靠性 | 1.0 | 4.5 |
價錢 | 3.0 | 4.5 |
用戶友好 | 4.0 | 4.5 |
支援 | 1.0 | 4.5 |
功能 | 2.0 | 4.5 |
用戶評論 | 1個評論 | 1155個評論 |
最新正面評論 | No reviews yet | |
最新負面評論 | I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed. Over the last two years the downtime increased and customer service qual... 展開 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues. The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward. Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down! When I questioned them on this, they said: "Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected." So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward. Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it. Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too. I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind. 縮小 | Terrible hosting. Even one Wordpress site does not work on the "Ultimate Business" tariff plan!!! The support service does not solve the problem! When I don't use the site, the RAM is not used. As soon as I work with the site... 展開 , I do elementary things: creating a new Wordpress page, adding a product, then the RAM is working at maximum and the site gives a 503 error. This can't be on a simple Wordpress site. Your hosting works disgusting! 縮小 |
共享託管 | 沒有 | 9 plan from HK$40 to HK$2,579 |
Under $4 | 沒有 | 沒有 |
Under $8 | 沒有 | |
Over $10 | 沒有 | |
VPS | 沒有 | 17 plan from HK$40 to HK$2,579 |
Under $4 | 沒有 | |
Under $8 | 沒有 | Unmanaged Linux VPS Hosting 1
|
Over $10 | 沒有 | Fully Managed Linux VPS Hosting 1
|
專用伺服器 | 6 plan from HK$1,376 to HK$8,734 | 1 plan from HK$40 to HK$2,579 |
Under $4 | 沒有 | 沒有 |
Under $8 | 沒有 | 沒有 |
Over $10 | ||
雲端託管 | 沒有 | 4 plan from HK$40 to HK$2,579 |
Under $4 | 沒有 | |
Under $8 | 沒有 | |
Over $10 | 沒有 | |
經銷商託管 | 沒有 | 4 plan from HK$40 to HK$2,579 |
Under $4 | 沒有 | 沒有 |
Under $8 | 沒有 | |
Over $10 | 沒有 | |
SSL | 沒有 | 2 plan from HK$40 to HK$2,579 |
Under $4 | 沒有 | 沒有 |
Under $8 | 沒有 | 沒有 |
Over $10 | 沒有 | |
Data Centers | 2 of 6 | 2 of 6 |
北美 | 是 | 是 |
歐洲 | 是 | 是 |
亞洲 | 沒有 | 沒有 |
大洋洲 | 沒有 | 沒有 |
南美洲 | 沒有 | 沒有 |
非洲和中東 | 沒有 | 沒有 |
支援服務 | 3 of 6 | 4 of 6 |
在線聊天 | 是 | 是 |
電話支援 | 是 | 是 |
電子郵件支援 | 是 | 是 |
論壇支援 | 沒有 | 沒有 |
視頻指南 | 沒有 | 沒有 |
知識庫 | 沒有 | 是 |
CMS支援 | 1 of 6 | 4 of 6 |
WordPress | 沒有 | 是 |
Joomla | 沒有 | 是 |
Drupal | 沒有 | 是 |
Magento | 是 | 是 |
Softaculous | 沒有 | 沒有 |
PrestaShop | 沒有 | 沒有 |
操作系統支援 | 2 of 2 | 2 of 2 |
Windows/ASP.NET | 是 | 是 |
Linux | 是 | 是 |
語言支援 | 0 of 8 | 4 of 8 |
PHP | 沒有 | 是 |
Java | 沒有 | 沒有 |
Python | 沒有 | 是 |
Node.js | 沒有 | 沒有 |
Django | 沒有 | 是 |
Perl | 沒有 | 沒有 |
Ruby on Rails | 沒有 | 沒有 |
ASP.NET | 沒有 | 是 |
數據庫支援 | 0 of 3 | 3 of 3 |
MongoDB | 沒有 | 是 |
MySQL | 沒有 | 是 |
PostgreSQL | 沒有 | 是 |
付款方式支援 | 0 of 6 | 3 of 6 |
PayPal | 沒有 | 是 |
信用卡 | 沒有 | 是 |
Moneybookers | 沒有 | 是 |
電匯 | 沒有 | 沒有 |
Webmoney | 沒有 | 沒有 |
Bitcoin | 沒有 | 沒有 |
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