撰寫評論

Memset vs. Hostwinds

Comparison
Compared options 訪問Memset 訪問Hostwinds
價錢
6 hosting plans 32 hosting plans
起始價 HK$1,366 / 月 HK$39 / 月
免費域名 沒有
優惠券 沒有 沒有
用戶評分
2.2
4.7
可靠性 1.0
4.7
價錢 3.0
4.7
用戶友好 4.0
4.7
支援 1.0
4.7
功能 2.0
4.7
用戶評論
1個評論 1151個評論
最新正面評論 No reviews yet
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... 展開 aculous addon in the Cpanel. Well done! 縮小
最新負面評論
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... 展開 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
縮小
Nickle and Diming
Brian W,
3.6
I signed up for $10.99 per month because of the good reviews. My first month was discounted 25%. Then I notice that they are charging me $3 extra per month just to have backups. That is just plain nickle and diming. BACKUP SHOULD BE INCLUDED!
共享託管
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6 plan from HK$53 to HK$111
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Basic

HK$6.74 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
  • Number of Sites: 1
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Over $10 沒有

Advanced

HK$8.24 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
  • Number of Sites: 4
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VPS
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16 plan from HK$39 to HK$333
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Unmanaged Linux VPS Hosting 1

HK$4.99 / 月
  • Space: 30 GB
  • Bandwidth: 無限
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Fully Managed Linux VPS Hosting 1

HK$8.24 / 月
  • Space: 30 GB
  • Bandwidth: 無限
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專用伺服器
6 plan from HK$1,366 to HK$8,672 1 plan from HK$1,394 to HK$1,394
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Over $10

1U 1xQuad-Core

HK$175.46 / 月
  • Space: 1 TB
  • Bandwidth: 無限
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Dedicated Servers

HK$179.00 / 月
  • Space: 1 TB
  • Bandwidth: 無限
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3 plan from HK$39 to HK$2,561
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1 CPU 30GB

HK$4.99 / 月
  • Space: 30 GB
  • Bandwidth: 1 TB
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2 CPU 100GB

HK$28.99 / 月
  • Space: 100 GB
  • Bandwidth: 2 TB
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4 plan from HK$41 to HK$78
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Basic

HK$5.24 / 月
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  • Panel: cpanel
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Ultimate

HK$8.24 / 月
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  • Panel: cpanel
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SSL
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2 plan from HK$584 to HK$1,168
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1 YEAR

HK$75.00 / 月
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