I've been with a number of hosting companies over the years but I settled with KnownHost many years ago. Their services are ...展開
always working as they should and their support team are quick to reply and deal with any queries you have. If you have a managed service they will do what they can on your VPS and give you a full update of what they are doing and what they have done. I can't fault them at all. Great job, KnownHost!
Stability and reliability are important items of this company. They have no downtime and prices are competitive. Use them with no doubts.
Dreadful support - sit...
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展開
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
Has overdue on 6 days my bill for prolong my server - they had delete everything and wrote it after payment was done (with pr...展開
At now they are did not answering in support tikets for several daysand fully ignoring my refund ask. And in 2019 the most newest OS that they have on OpenVZ is Ubuntu 16.04 or debian 8...
Terrible hosting and support