we bought basic server pack with microhost . they told 24 hr service fully secured nd high speed no down time etc..... but th...展開
e day one after receiving payment , we could not able to contact ny person or service support properly. when ever we called only one person named mamtha attened the call and never listen what we say and simple ask to sen mail. but even after sent many mails to request solve our problem... still no response. all our site has been attacked by virus and 1000 of spam mails come to our email ids. when we ask the web experts ,they told ,its due to poor service security. after sales the sales person named navin vanished or no more . we tried his mobile number 9899980752 more than 100 times for the past one month but ?????????????????????? when call support only mamtha attened and answered roughly and irresponsible ??????/ since we didnt get proper support only we changed our service provider . but now we feel that they are 1000000000000000000000000000000000000000 thousand times far better then your service . if you are not able to solve our problem, please return our money we will withdraw your service immediately .
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
ASO was AMAZING in 2010. Great service, helpful people, pleasant interactions, and then all of a sudden in 2012 they started ...展開
going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.