Usually tech. support put me in a bad mood. They assumed you are dumb, it is long, you go to a first agent that knows nothing...展開
. Not at Kinsta. I am always relax because I know their support agents are smart, respectful and nice. And it will be quick, it is never a waste of time like elsewhere. Speed, reliability, everything is perfect. I just wish their features would include a better staging or push a clone to live. The staging is too slow. And there is no one button push clone (other install) to live feature.
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展開
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!