This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展開
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
Avoid this gang bang!. I paid for 1 year domain and 1 month basic plan. I just didn't like their bad service so I requested t...展開
o cancel their plan and in order not to renew for the next month. Before the end of 1 month subscription they made my domain inactive so I opened ticket and asked them why they reply once "it is active!" after then, I could not contact them due to delivery failures to my messages!. After the end of one month subscription, I can't log to my account. Also My domain is not accessible anymore. I didn't find lower evaluation to give than 2. I am a victim of deception. Just keep away from cheap people and do not waste your money.